Privacy Policy - Lockkeyz

Your Agreement

Thank you for trusting Lockkeyz. Your privacy is our priority, and we are committed to safeguarding your data. This Privacy Policy outlines our practices for collecting, using, and disclosing your information when using Lockkeyz, our authentication application (the “Service”).

Interpretation and Definitions

Interpretation

Capitalized terms in this Privacy Policy have specific meanings defined below. These apply whether terms appear in singular or plural form.

Definitions

Account: A unique account created for you to access our Service.
Application: The Lockkeyz software program downloaded onto any electronic device.
Cookies: Small files placed on your device containing details of your interaction with the Service.
Country: Pakistan (or your applicable jurisdiction).
Device: Any device capable of accessing the Service, such as a smartphone, tablet, or computer.
Personal Data: Information related to an identified or identifiable individual.
Service: Lockkeyz, the authentication application.
Service Provider: Any natural or legal person who processes data on our behalf.
Usage Data: Data collected automatically, generated by the use of the Service or its infrastructure (e.g., time spent on features).
Customer or You: The individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may request personally identifiable information to verify your identity and provide the Service. This may include:

Email address
Password

Usage Data

Automatically collected information may include:

Activity logs Generation
Unique device identifiers
Diagnostic data

Authentication Data

Collected for Two-Factor Authentication (2FA) and Time-Based One-Time Password (TOTP) generation, including:

Registered devices
Encrypted secret keys
TOTP activity logs

Tracking Technologies and Cookies

We may use cookies and similar tracking technologies to monitor and enhance the Service. This may include:

Session Cookies: For authentication and security.

Use of Your Personal Data

We use your Personal Data for the following purposes:

Providing and maintaining the Service.
Account authentication and management.
Enhancing security through 2FA and TOTP.
Communicating with you regarding updates or troubleshooting.
Monitoring Service usage and improving performance.
Analyzing diagnostic and security data.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Usage Data may be stored for security analysis and improving the Service.

Transfer of Your Personal Data

Your information may be processed and stored at our operating offices or other secure locations outside your jurisdiction. By using the Service, you consent to this transfer, with assurance that your data will remain secure.

Disclosure of Your Personal Data

Legal Requirements

We may disclose your Personal Data:

To comply with legal obligations.
To protect and defend our rights or property.
To prevent or investigate potential misconduct related to the Service.

Service Providers

Third-party providers may access your data to perform tasks on our behalf, such as hosting, analytics, or user support. These providers are obligated to secure your information and use it solely for agreed purposes.

Security of Your Personal Data

We prioritize the security of your data and implement commercially acceptable measures. However, no transmission or storage system is 100% secure. We cannot guarantee absolute data security.

Children’s Privacy

The Service is not directed toward individuals under 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, please contact us immediately.

Your Rights

You have the right to:

Access, update, or delete your Personal Data.
Withdraw consent where processing relies on your permission.
Lodge complaints with your local data protection authority.

Links to Other Websites

The Service may contain links to external sites. We are not responsible for their privacy practices or content. Please review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Users are encouraged to review the policy periodically. Continued use of the Service constitutes acceptance of any updates.